Key Component

Advance e-Commerce Web Store
A user-friendly web-store for you to upload your products in a easy way as well as your company logo into your Back Office and you are ready for business. We also introduce the first cross-selling e-trading engine that allows other merchants to sell different products in their web-store, where they can earn commissions set by the product owner. This helps to expanding customer base and market reach. Thus, through this function, products can be sold and bought in the global marketplace and creates a healthy competitiveness amongst the web-store owners.

Customer Relationship Management (CRM) System
Another important component in our SMilDS system is built in with CRM system, which enables you to track and organize your customer contacts as well as to organize your potential customers approach. It is an effective sales-network approach to know and understand your customer’s needs and requirements. Our CRM consists of Front-office operation, Back-office operation, Business relationships, and advanced phase of business intelligence analysis.

E-Payment Gateway System
Highly secured and designed with fraud prevention and detection mechanism, our e-payment system is able to accept more than 15 mainstream currencies in the world. Our payment gateway business partner is a Malaysia government authorised company. Platform2u.com acts as a facilitator in managing your transactions, lowering frauds with our built-in detection tools, as well as a impose risk management system to protect data privacy.


E-Logistic System
SMilDS integrate our tracking system and a built-in consignment note printing feature with our logistic partners such as PosLaju, Citylink Express, UPS, and Fedex to simplify the shipping process for all our merchants. Reliable and professional in ensuring the shipment is delivered timely and soundly. SMilDS incorporate our online system whereby customers can track their respective shipments in real time. Platform2u.com will act as a facilitator to monitor the shipment, ensuring both our buyers and merchants are well informed on the shipment status as well as ensuring all damages and investigation is done accordingly.